F.A.Q

Frequently Asked Questions provided by you, our dear patrons. 

 

How long will the delivery take?

Delivery will highly depend on where you are. On average we keep our delivery within 2 - 3 weeks upon purchasing of the product, but with the global pandemic in mind delivery times have increased by 7 days additionally for countries within the EU and NA. 

 

What do we use as a courier service?

We use two forms of courier service. We are using EMS and Ali Express as courier partners given that they have been very supportive of our business and have communicated with us effectively throughout this year. 

 

When will we be delivering to NA and EU?

We will be delivering again in December, for Canada, U.S, and the Netherlands. 

 H Sterling Jewellers